1. Is The Cream suitable for sensitive skin?
Yes, The Cream is formulated for all skin types, including sensitive skin.
2. Is The Cream fragrance-free, cruelty-free, vegan-friendly and free from?
The Cream is fragrance-free, cruelty-free, and formulated without irritants, GMOs, parabens, sulfates (SLS & SLES), silicones, phthalates, DEA, heavy metals, talc, and petrolatum/paraffin/mineral oil. The Cream is not vegan.
3. Is The Cream gluten-free and nut-free?
Yes, The Cream is formulated without gluten or nuts. However, it is produced in a facility where nuts and gluten may be present and is therefore not certified gluten-free or nut-free. Individuals with a gluten or nut allergy should refrain from using this product. If you still wish to try, consider conducting a patch test.
4. Is The Cream pregnancy & breast-feeding safe?
Yes, The Cream is pregnancy and breast-feeding safe, but it is recommended to consult with a qualified physician or medical professional if you are pregnant or nursing and have any concerns.
5. How do I use The Cream in my skincare routine?
Apply The Cream on cleansed, toned, dry skin. It targets issues like fine lines, wrinkles, dehydration, redness, loss of elasticity, and pore size, making it suitable as an all-in-one product. For optimal results, ensure that The Cream is the first point of contact with the skin. If using other products underneath, allow them to fully absorb before applying The Cream.
6. How can I decide between The Rich Cream and The Cream?
Both creams contain the active ingredient TFC8u00ae and are equally effective. The Rich Cream offers deep hydration with a luxurious texture, ideal for dry skin or nighttime use. The Cream has a fast-absorbing, weightless formulation, suitable for normal, combination, and oily skin types, making it ideal for daytime use.
7. How do you curate the branded products available on your site?
Our mission is to bring you the highest quality products at the best value. That extends to every brand we feature on our marketplace. We carefully vet and curate best-in-class brands that are leaders in their industryu2014brands known for their quality, craftsmanship, and performance. If itu2019s on our site, itu2019s a product we believe in.
8. Why do you only offer select brands?
We carefully curate every brand we feature to ensure it meets our standards for quality and longevityu2014so you can shop confidently without sorting through endless choices. By partnering exclusively with premium brands we trust, we make it easier for you to find products that live up to the same standards as our own.
9. Are the branded products authentic?
Quince is a certified retail partner of all brands on our site, which means you can shop with confidence knowing you're receiving genuine products shipped directly from the brand to you.
10. Where is your company located?
Our corporate headquarters is located in San Francisco, but our team and our makers are worldwide.
11. Do you have a store that I can visit?
Our business model was designed to minimize waste and overheads in order to bring you amazing quality products at an accessible price point. Stores are a large and costly endeavor which would ultimately impede that quest so, no.
12. Do you offer free returns & exchanges?
Yes, we have a 365-day return policy so that you can experience our exceptional essentials for yourself with no worries about being stuck with something you donu2019t like.
13. What if I have more questions?
If you have a question weu2019d love to answer it. Reach out to our friendly customer service team at
[email protected].
